Our comprehensive warranty is designed to protect your investment and ensure long-term performance
From installation to everyday use, we provide dependable support you can trust
New Star Doors After-Sales Service
At New Star Doors, we stand behind the quality of our roll up shutters, retractable awnings, aluminum pergolas, and security films.
Our comprehensive warranty is designed to protect your investment and ensure long-term performance.
From installation to everyday use, we provide dependable support you can trust.
Warranty Coverage for Shutters, Awnings, Pergolas & Security Films
New Star Doors offers a structured and reliable warranty program covering our professionally installed roll up shutters, retractable awnings, aluminum pergolas, and security window films. Our warranty reflects our commitment to quality materials, expert installation, and customer satisfaction.
Electrical Component Warranty
We provide warranty coverage on electrical and motorized components, including shutter motors, control systems, remote controls, switches, and automation accessories. This ensures your systems operate safely, smoothly, and reliably under normal use conditions.
Structural Component Warranty
Our warranty includes coverage for structural components such as shutter curtains, guide tracks, awning frames, pergola structures, brackets, mounting hardware, and aluminum profiles. All covered components are guaranteed to be free from manufacturing defects when used as intended.
Workmanship Warranty
Every installation performed by New Star Doors is backed by a workmanship warranty, ensuring your system is installed correctly, securely, and in accordance with industry standards. If an issue arises due to installation-related workmanship, our team will address it promptly.
What Is Not Covered Under Warranty
While our warranty provides comprehensive protection, it does not cover accidental damage or damage caused by misuse, negligence, improper operation, or lack of maintenance. This includes physical impact, unauthorized modifications, exposure to conditions outside normal operating limits, or damage caused by third parties.
Peace of Mind with New Star Doors
Our warranty program is designed to give homeowners and businesses confidence in their investment. With premium materials, professional installation, and responsive service, New Star Doors ensures your products remain reliable and protected for years to come.
For warranty questions or service requests, our team is always ready to assist.